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 Post subject: help i got banned in the middle of trying to boost my ratio (solved)
PostPosted: Mon Aug 02, 2010 1:40 pm 
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Joined: Mon Aug 02, 2010 1:08 pm
Posts: 11
i was trying to boost my ratio to at least 1.00 but as soon as the torrent finished downloading i got banned
my ratio was 0.44 before downloading the torrent but since the autoban banned me as soon as the torrent finished downloading there was no way to boost my ratio

i'm on disability and can barely afford food for the month so $20 is a bit too much
is there any other way i can get my membership to this great site back?
maybe a invite or temp removal of the ban so i can get my ratio above 1.00


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 Post subject: Re: help i got banned in the middle of trying to boost my ratio
PostPosted: Mon Aug 02, 2010 1:53 pm 
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Joined: Tue Apr 07, 2009 12:53 pm
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Hey mate,

You are not banned, just warned:

Ratio: 0.361338225019

Warnings:
Added Expiry Reason Warned By Type
2010-08-02 2010-08-16 You have been warned because of having low ratio. You need to get a 0.4 before next 14 days or your account may be banned. System Poor Ratio

You have two weeks to get the ratio up again ;)

Im sure you will make it, best of luck!

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 Post subject: Re: help i got banned in the middle of trying to boost my ratio
PostPosted: Mon Aug 02, 2010 1:58 pm 
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Joined: Mon Aug 02, 2010 1:08 pm
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thanks for the reply
but when the torrent finished the tracker switched to "failure can not locate user with that passkey"
and when i tried to log in to my account it says "This account has been disabled by an administrator"


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 Post subject: Re: help i got banned in the middle of trying to boost my ratio
PostPosted: Mon Aug 02, 2010 2:41 pm 
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try again m8

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 Post subject: Re: help i got banned in the middle of trying to boost my ratio
PostPosted: Mon Aug 02, 2010 4:19 pm 
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Joined: Mon Aug 02, 2010 1:08 pm
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nope still no go
i have to go out but ill try l8r when i get home
p.s. thanks in advance if you get this sorted you the man


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 Post subject: Re: help i got banned in the middle of trying to boost my ratio
PostPosted: Mon Aug 02, 2010 7:38 pm 
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Im investigating, please try again, sorry for the hassle

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 Post subject: Re: help i got banned in the middle of trying to boost my ratio
PostPosted: Mon Aug 02, 2010 8:49 pm 
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Good news! I managed to find the bug and fix it. About 50 members where affected so Im really thankful to you for bringing it up :)

This is exactly why its so important to register in the forum too and contact us when something odd happens.

You should all be able to login again now :)


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 Post subject: Re: help i got banned in the middle of trying to boost my ratio (solved)
PostPosted: Tue Aug 03, 2010 5:44 am 
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Joined: Mon Aug 02, 2010 1:08 pm
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thanks all is good and :D


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