now my vip package is running out ive just had 500gb added to my downloads knocking my ratio from 0.9 to 0.31, and now i risk being banned ive been seeding all my downloads 24hrs a day 7 days a week i might of well not bothered now.

Hello mate,

I checked all logs and nobody has added anything to your account. Your snatched list reflects the amount of downloaded GB's as well.

You have also uploaded quite a bit, about 1/3 of the amount you have downloaded so your ratio is around 0.3 right now.

If you check your profile page on the tracker you should see a button that says "Downloaded to date". If you see any torrents in the list that you are sure you have not downloaded someone else is using your account and you should make sure to change your password.

Also make sure you are not using an unstable torrent client that is sending wrong data. This could cause errors in the stats in theory, but is not very common.

I am sure that no admin or moderator here added 500 GB's downloaded to your account. We would never do such thing.

I checked the download to date page and everything seems ok i changed my password anyway just to be safe, ive downloaded 120 videos which if you check doesnt add up to 700gb like i stated its around 220gb, as if this was the case each vid would of had to of been around 7gb each, which some are on here are but the majority of the ones ive downloaded are way under

For the record the correct size would be

703 / 120 GB's = 5,858333333333333 GB

I am looking into the issue, but it will take some time to manually double check size of each torrent etc so give me a day or two.