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dakidjuice
 Post subject: anyone haveing donation problem (solved)
PostPosted: Sat Jan 09, 2010 3:51 am 
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Joined: Tue Jan 05, 2010 4:29 pm
Posts: 1
i donate money and didnt recieve my VIP 3 months

+ 25 GB

& 2 Invites

it been 5 days i report it but nothing happen can anyone help :cry:
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mizantrop
 Post subject: Re: anyone haveing donation problem
PostPosted: Sat Jan 09, 2010 4:46 am 
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Joined: Fri Apr 10, 2009 2:06 pm
Posts: 258
ucp.php?i=pm&mode=compose&u=2

Please send all you transaction details to Dent on the upper link and it will be sorted as soon as possible.

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Dent
 Post subject: Re: anyone haveing donation problem
PostPosted: Sat Jan 09, 2010 4:25 pm 
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Joined: Tue Apr 07, 2009 12:53 pm
Posts: 13407
Location: In front of you
exactly, thx miz

just send me your details and i promise to update it as soon as I get your nickname

its difficult to know what nickname new members will choose after recieveing an invite so i clearly state in all invites that I send out that you MUST contact me after registering!

How else will I know what nickname you have? ;)


edit:

I just noticed that I have updated yor details today

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gforce
 Post subject: Re: anyone haveing donation problem
PostPosted: Mon Jan 11, 2010 8:24 am 
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Joined: Mon Jan 11, 2010 8:14 am
Posts: 1
i never receaved a email...i donated a few days ago and it said give up to 24hrs? i hope this gets taken care of. thanks
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Dent
 Post subject: Re: anyone haveing donation problem
PostPosted: Mon Jan 11, 2010 12:32 pm 
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Joined: Tue Apr 07, 2009 12:53 pm
Posts: 13407
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gforce wrote:
i never receaved a email...i donated a few days ago and it said give up to 24hrs? i hope this gets taken care of. thanks



First of all the email you have used to register here has never been used for a donation.



Second, we send an email to each and every donator that donates from an email adress that is not in our database.

The email starts like this:

.................................
"Hello!

READ THIS TEXT CAREFULLY!"


.................................



If you have not recieved it you should check your junkmail or recheck again.



If you have donated and not recieved your credit please PM me with details so that I can sort it out.

(Just press the PM button)

I will sort you out 100% ;)

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tongpo
 Post subject: Re: anyone haveing donation problem
PostPosted: Sun Jan 31, 2010 9:55 am 
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Joined: Sun Jan 31, 2010 9:52 am
Posts: 2
Alright just fyi I donated today, not impatient, just letting you know I didn't realize that I was supposed to register on the forum until now but I donated via the email I registered with.

-Tong Po
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Dent
 Post subject: Re: anyone haveing donation problem
PostPosted: Sun Jan 31, 2010 7:53 pm 
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Joined: Tue Apr 07, 2009 12:53 pm
Posts: 13407
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tongpo your details are now already updated, thank you for your support!

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tongpo
 Post subject: Re: anyone haveing donation problem
PostPosted: Sun Jan 31, 2010 9:55 pm 
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Joined: Sun Jan 31, 2010 9:52 am
Posts: 2
You're very welcome and thanks for the timely activation!
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